Since there is no kill switch at play, I couldn’t tell if it was not leaking at all times. The provider previously had issues with DNS leaks, but in my tests, Betternet was not leaking either of DNS, WebRTC, or IPv6. Here’s my speed before connecting to Betternet:
They don’t accept PayPal or any other payment method for that matter. It’s an instant privacy-intrusive turnoff if you ask me. The bad news is you must submit your credit card details to claim it.
I haven’t encountered ads embedded in their desktop client, which offers a 7-day free trial. It is ad-supported, so you’ll be watching video ads and possibly installing advertised applications to keep using it on mobile. Pricingīetternet’s prime product is its free VPN. There is no advanced customization setting to unlock here, so no kill switch, no firewall, nor leak protection toggle, either. If there were a feature worth paying for in Betternet, I’d go for it, but unfortunately, the undisclosed number of servers and lack of transparency on the used technology fails to impress. There is no live chat since Betternet provides support via email and ticketing system. On the bright side, it connected and disconnected rather smoothly in my tests. You can have it run on system startup and reconnect automatically when the connection is lost, but that’s about it. On the usability front, Betternet can’t offer much – there is no customization as such. The Windows client leaves a load of leftover files after uninstall, however. I did scan their windows app for viruses, and it came out clean. With that in mind, I’m steering clear of their mobile apps and browser extensions. Moreover, the said Betternet VPN Chrome extension has been hacked and was reported to spread malware whereas their mobile app was rated with a Virus Total AV rating of 13 (1 being the malware-free rating) for infesting mobile devices with malware. Note: the browser extensions aren’t VPNs, but DNS proxy without encryption.
You can install Betternet’s desktop app on Windows and Mac, their mobile app on Android and iOS, or simply use their browser extensions. It’s one of the most downloaded VPNs on mobile app stores. Betternet VPN is an established Canadian provider with a track record of being named the best and the worst in its field.